SCADA / DNP3

Documentation & Resources

SGS Resource Center

Installation guides, API reference, downloads, and support for all SGS products.

Overview

Installation Instructions

API Reference

Bring fault data directly into your SCADA or OMS environment

DNP3 is a common power utility protocol that lets your SCADA system read fault indicator data directly and reliably. Our cloud-hosted DNP3 Portal provides secure delivery of real-time fault indicator data into your existing SCADA system.

SCADA-Ready: Fully compliant with DNP3 Level 2, for compatibility with nearly all modern SCADA platforms.
Message Concentrator: Supports ~1,300 fault indicators per outstation (DNP3 protocol limit) with automatic creation of additional outstations for larger deployments.
Minimal Latency: Typical end-to-end notification times under one minute, including device wake-up.
Security: All communications secured via mutual TLS encryption, with optional VPN support.
Cloud Reliability (AWS): Hosted on Amazon Web Services for reliability and security.
Continuous Monitoring: Includes a heartbeat data point to monitor system connectivity.

Data Format — Device Point Block

Each fault indicator has a fixed 50-point data block in the outstation:

Points
0–4

Device ID

IMEI and model type identification information

Points
5–11

Device Status

Fault status, current readings, battery levels

Points
12–20

Recent Event

Event type, fault currents (FI-5A-W), Phase data (DM-1)

Points
21–44

Load History

24-hour load (FI-5A-W devices only)

Additional Instructions

DNP3 needs to be enabled for your organization. Contact us to get started.

Contact & Support

Query fault events and indicator trips reported by connected devices. Events are retained for 365 days.